← Portfolio / Commerce, Retail & Hospitality
CASE 05

Desktop Electronics

Electronics Commerce, Sales, and Inventory ERP

ImplementedClient project
Project overview

From operating need to a usable digital system.

A commerce platform extending beyond simple products and prices into variants, inventory, invoicing, warranty, maintenance, returns, and customer accounts.

Business challenge

The project needed to connect customer experience with inventory, orders, content, and operations rather than deliver a storefront or service menu isolated from the back office. Brand, model, processor, memory, storage, color, option, and upgrade structures.

Critical flowPurchase and selling prices, stock, serial numbers, and margin calculation.
Solution approach

What we designed and delivered

Product structure, workflows and operational controls translated into an executable experience.

  1. Brand, model, processor, memory, storage, color, option, and upgrade structures.
  2. Purchase and selling prices, stock, serial numbers, and margin calculation.
  3. Manual entry, spreadsheet import, backdated invoices, and inline customer creation.
  4. Orders, warranty, maintenance, returns, refunds, users, and permissions.
  5. Customer portal for orders, invoices, warranty, service requests, and profile data.

Technology & capability

E-CommerceRetail ERPProduct VariantsInventoryWarrantyCustomer Portal

A usable, scalable operating foundation was delivered, connecting sales, inventory, and customer service more effectively.

UI / UX journey

Interfaces built around real roles and tasks

Concept UI/UX visualizations based on the documented project scope.

01

Storefront & Product Catalog

Brand, model, processor, memory, storage, color, option, and upgrade structures.

02

Product Detail & Variants

Purchase and selling prices, stock, serial numbers, and margin calculation.

03

Checkout & Invoice

Manual entry, spreadsheet import, backdated invoices, and inline customer creation.

04

Inventory & Warranty Ops

Orders, warranty, maintenance, returns, refunds, users, and permissions.